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Is it time to upgrade?

There are so many questions when considering a software upgrade.  You may want to upgrade, or you may have to upgrade.  So how do you know it’s the right time to invest in the move to Sage ACT! 2013?  With tons of new features, mobile capabilities, social media ties, and more, this really is one of the best versions yet.    We’ve had few install issues, and even better experience not that there is a Service Pack for hte 2013 version.  If you’re tossing around an upgrade, here are some things to consider when weighing your upgrade options.

 

Are there features worthy of an upgrade?
Especially if you haven’t upgraded in a couple of versions, we’d say yes.  There are several features highlighted on the Sage ACT! 2013 version – Social Media updates and improved Smart TasksFrom, to name a couple.  For us, the biggest feature worthy of spending upgrade dollars is  Sage ACT! Premium Mobile.

SAPM - iPad and iPhone Pair

 

Sage ACT! Premium Mobile allows you access to your ACT! database from any HTML 5 compatible device.  It looks and navigates like other mobile you’re likely used to.  With the 2013 version, you have access to even more ACT! data from the mobile version.

 

Are you looking for compatibility?
ACT! isn’t the only software that upgrades frequently.  With the launch of Windows® 8, Internet Explorer 10®, and new Microsoft® Office versions, you may need to upgrade so your vital programs work together.

Is your version still supported?
Sage has adopted an obsolesce policy, and with that policy they support the three most current versions.  That doesn’t mean 3Leaf won’t work with you if you have a version older than that, but it does mean that we have nowhere to escalate your issue if we run out of options.  If your ACT! database is a vital part of your business, we absolutely recommend you upgrade if you are on an unsupported option.

 

Still have questions?  Still unsure about whether the upgrade is for you?  Give us a shout. We’d be happy to talk through the options – (410) 472-5058.

Michelle Scott

I've been in the CRM business since 1999. Prior to that, I was in marketing - focused on brand marketing. Whether you use one of the "big name" CRM products or a shoebox, I firmly believe that CRM is a process more than a software.

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