People love to buy stuff. Customers, the people that buy stuff, love to feel important. And, consumers love to be wowed. How can CRM help you up your customer delight? I take my car in for regular service. Thanks to…
What does your spring cleaning routine include? I typically like to get in all those nooks & crannies with my Swiffer duster. I strip everything off the desk and give it a really thorough wipe down. Beware piles of paper,…
Sales people are often quick to blame their CRM systems for things. Things we hear are, "Our CRM is awful, it's so slow! Or, "Our CRM is awful, do they want me selling or entering data?!" Or our favorite, "Our…
Now that you know you have a data hoarding problem, how do you fix it? In our last blog, we talked about data hoarding and how it costs your company money. (Read more about the costs here.) In this blog,…
Are you a data hoarder? You might be shaking your head, but have you ever kept a contact or so because someday you just might need their information? Or maybe you keep the data because that prospect may suddenly be…